Then, restart your computer and test again by going to again and see if you continue to get them blocked. ![]() Then when opening Browser Guard UI - I see the following I just ran all of the above on my own browser and then in the tool bar I see the following Then visit and it should show at least some blocking Then reinstall just the Malwarebytes Browser Guard - allow it to also block Personal would be my suggestion Scroll down to " Cookies and Site Data" and click on the " Clear Data." button. Then click on " Refresh Firefox" under " Give Firefox a tune up"Īfter Firefox restarts then go to this setting The copy and past into the browser address bar Then uninstall the Malwarebytes Browser Guard from Firefox This will remove all extensions so if you've customized uBlock Origins you may want to export it's settings We can backup the entire profile first if you're concerned about saving any of the history, cookies, etc. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machineĪ zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the User Account Control pop-up window, click Yes to continue the installation In your Downloads folder, open the mb-support-x.x.x.xxx.exe file NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: I'd like to get some logs to start off, please, and I will move your topic to the Malware Removal forums so that others cannot post there while we work on the issue. ![]() So I might be able to assist you as long as you're willing to work with me. The next two highest posters at 34K and 31K are not even here anymore. Malwarebytes Browser Guard McAfee Total Protection Microsoft Edge Mozilla Firefox NinjaOne PC Matic Resolve Securonix NDR Securonix Security Operations and Analytics Splunk Cloud ThreatConnect Risk Quantifier (RQ) TruSTAR Show More Integrations. I've made over 100K posts here on the forums in 14 years. Hello I cannot promise I can fix your issue, but I have over 30 years of experience supporting Corporate Enterprise as well as the Consumer market. This issue goes deep,and i dont think average users could help with this issue. Endpoint Detection & Response for Servers
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